Learner Support

Find guidance to help you get started, use your learning resources and stay organised. Choose the support area that matches your needs, or contact us if you are unsure where to begin.

Learner using the learning platform on a laptop

Getting Started

Explore welcome guidance, learn how your programme is organised and find out how to use Moodle.

View Getting Started Guidance
Tutor leading a discussion with a small group of learners

English Tutor Support

Find resources for academic English and information about contacting a tutor. Tutor access and session arrangements depend on your programme.

Explore Tutor Support
Learner writing notes at a desk

Academic Learning Support

Explore guidance for writing, assignments, presentations, referencing, research and study skills.

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Help Using the Platform

Get guidance on signing in, opening resources and completing activities. If a problem continues, contact us with the page or activity name and a brief description.

Get Platform Help

Frequently asked questions

We provide academic learning, professional communication and workplace development support, with guided online resources and programme-specific support.

Contact us with your intended course and any available assessment feedback so we can discuss a suitable next step.